🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Phone Answering Service - Intelligent Office Perth

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Virtual Receptionist & Phone Answering Services Australia Australia

That makes it easy for you to engage with a fascinating process that's economical. You might think that $3 per call is rather costly however think about it by doing this, if 1 in 10 calls develops into someone hiring your service, it's likely you'll make a lot more than the $80ish that it cost to respond to all those calls.

" Fantastic Workplace Environment, that is Warm, Welcoming and Varied, Features' are incredible, truly friendly staff that quickly end up being friends. Safe and fantastic area for companies that are both recognized and those beginning out."



A phone answering service or virtual receptionist is a design where your incoming calls can be diverted to a professional receptionist who is offered to take those require you and either forward the essential calls throughout to you or take a message - business call answering service and send out that message through to either you or your personnel.

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The typical manager spends around 20% of their time addressing either admin tasks or taking care of time losing inbound calls - answer phone service. With your own virtual receptionist on the group you can win back that time and focus your attention on doing what you do best, generating more consumers and growing your organization.

What Is A Telephone Answering Service And What Are The ...

First of all, when you sign up for a 7 day free trial you will be designated a regional telephone number. If you remain in Sydney then that number would be a regional Sydney 02 number. As soon as you have your distinct number you will require to inform us what welcoming you desire our team to utilize when we answer your calls.

Now that you have your greeting established you will require to inform us how you desire to receive your messages. Messages can be sent by either SMS or email. If you pick to get your message by email then there is no extra charge, if you choose SMS then there is a small extra fee per SMS.

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Never. You can transfer as numerous or as couple of as you want. Some consumers have all of their incoming calls diverted through our answering services and let us handle the entire reception procedure. Other clients just send us their overflow calls when they are actually busy. Other clients once again merely user us for after hours calls or calls gotten when their in-house receptionist is on yearly leave or off on sick leave.

Another terrific feature of utilizing our service is that the cost of live answering is tied to the level of service. < We have an entire series of businesses using our call answer service. We are especially popular with expert service firms like legal representatives, accountants and specialists who need live answering.

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In this article, we will explore the benefits of using a virtual receptionist service and how it can enhance your service operations. One of the main advantages of an answering service is the ability to answer inbound calls efficiently. A virtual receptionist can handle and address calls on your behalf, guaranteeing that your clients get a prompt and expert phone response.

Let us answer that call. An essential advantage of answering services is the cost-effectiveness it uses. Employing a full-time, in-house receptionist can be expensive, considering the additional costs related to staff member advantages, training, and equipment. On the other hand, a virtual receptionist service allows you to pay only for the services you require.

One of the main benefits of a virtual receptionist service is the ability to respond to incoming calls effectively. A virtual receptionist can handle and answer calls on your behalf, making sure that your clients get a timely and expert response. With a virtual receptionist, you can focus on your core service activities without interruptions from needing to answer continuous phone calls.

This service focus allows you to simplify your service operations and free up your time to focus on more crucial tasks. It makes sense to have actually each call answered immediately by our team. While we are on the phone offering out details, you can be developing your business and working on strategies.

Virtual Receptionist + Phone Answering Services Sydney

Why not sign up for a 7 day free trial and test out our service. There is definitely no responsibility to continue with live answering after the trial and you can register online on our signup page so you can sign up at a time to match you. We are an Australia based business and comprehend business environment in Australia - virtual answering service.

Answering services handle both incoming and outgoing business communications for your business, allowing you to commit your time to other business jobs. Nevertheless, discovering a premium answering service that comprehends your company's particular requirements can be tough. Read more + To assist you in your search for a partner, we have actually assembled this list of the top phone answering services in Australia.

The short response is there are no additional costs or charges! Upclose & Virtual supplies a customised phone answering service which suggests your virtual receptionist builds a relationship with your customers and with your personnel. We offer a complimentary discovery session. There are no extra fees or charges for this service.

The information will be provided to you so that all your calls will immediately forward through to your virtual receptionist - trouble totally free and instantaneous! Your virtual receptionist investigates your company site and discusses your business requirements to guarantee that they are prepared to address your calls with a sound working knowledge of your business - there's no robotic script reading! If you have visit reservation software application your receptionist will acquaint themselves with the programs that you utilize - we are versatile to your requirements! Your virtual receptionist will set up your after hours message bank after getting suggestions from you about the material that you would like on the message - its all about you and your preferences! Your virtual receptionist will prepare in-depth notes of your service requirements so that on the occasion that they are away their 'back up buddy' can handle your calls - we have you covered!.

Top Answering Services In Australia - 2023 Reviews Sydney

If you have any concerns or want to understand about our bundles, speak with among our team today.

Bonus calls are billed at $3. 45 per call. At Virtual Head office the majority of our service is with long term customers which's because there is no pressure. We desire to be your live answering service partner in the call management cycle. We want your little service to be successful since that also indicates we are a success.

These days there are lots of addressing services getting in the market and trying to provide really low answering service charges, however there is no value in choosing the cheapest answering service plan if the receptionists are based on the other side of the world and the company has no experience - call answering services - reception services.

Expert communication is a vital function for any company, especially during major change. Your personnel may be spread out throughout the city, some working from home, some in the HQ, however your clients won't have an interest in how you've structured your labor force, they just desire a real individual to answer their phone call.

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